Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

The System Analyst will be involved in project and quarterly release - Leads, Customer Onboarding and Lending Application and Leads and is responsible for understanding business requirements and translating them to Functional Specifications and Technical Design Specification.
The role will require this activity to be performed on an end to end basis, across functional domains and technologies.

Key Responsibilities

• Assist technical delivery/development manager for planning, developing, tracking, implementing Microsoft Dynamics CRM application
• Lead team in functional requirements gathering, application technical design/implementation, interface development, security review and support
• Will be involved in assisting in change request tracking and controlling of application development phases and activities in compliance to IT Application policies, standards and procedures
• Assist in managing business users, vendor and interface application team to ensure successful delivery of change request
• Collaborate with cross-functional interface application teams
• Prepare, review and ensure application features & functionalities adhere to business requirement and quality, including reliability, security and performance
• Prepare and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards
• Work with Testing team to formulate comprehensive system test strategy, test plan & test cases to align with change request scope, quality requirements and targets.
• Manage release Change Management. Ensure changes are completed according to the change request and/or release schedule.
• Assist to formulate implementation and deployment plan for system cutover.
• Support change request planning activities for technical delivery (eg. Requirement gathering, Impact analysis, solutioning, cost estimation)

Job Requirements

• Good interpersonal and communication skills, both verbal and written.
• Solid experience in functional requirement management and end to end requirement analysis.
• Solid experience in business process modeling and functional design.
• Solid experience in object oriented design techniques, UML and object modeling
• Experience with Scrum or similar agile development.
• Experience with Microsoft Dynamics 365 Customization and Configuration
• Experience in designing and implementing integration with .Net C#, MQ and Batch file
• Excellent analytical skills (critical thinking, problem solving, and decision-making skills) with a history of driving the development of large software components.
• A passion for learning and the willingness to solve problems.
• A Bachelor in Computer Science, Computer Engineering, Information Systems or any related field with strong education in web technologies.
• Experience with regional CRM implementation
• Good business domain knowledge in Retail and business banking Customer Onboarding, Lending application and credit product

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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