Job Description

What the role is:Assistant/Deputy Manager (Digital Transformation)What you will be working on:You will be expected to drive digitalisation and transformation initiatives in TP and manage the digital projects/products. You will work closely with the Deputy Director (Digital Transformation) to develop and implement strategies to enhance TP\'s digital capabilities.Key Responsibilities:

• Collaborate with key stakeholders across TP to identify opportunities for digital transformation and develop business cases to support these initiatives.
• Lead and manage TP\'s digital transformation initiatives, ensuring the alignment with TP\'s strategic objectives and priorities
• Develop and implement a comprehensive digital transformation roadmap for the adoption of new technologies, processes, and systems
• Manage the implementation of digital projects/products, ensuring that they are delivered on time, within budget, and to the required quality standards.
• Implement change management strategies to ensure that staff and students are fully engaged and prepared for the changes brought about by digital transformation.
• Monitor and evaluate the effectiveness of digital transformation initiatives, making recommendations for improvements as and where necessary.
• Explore and propose collaborative and innovative ecosystems to accelerate agile and quality capability delivery, as well as potential digital use cases that will strategically change business models, structures, and processes.
• Drive capability development in digitalisation across the institution.
• Identify the tools and data required to articulate the impact of digital transformation efforts.

What we are looking for:

• At least 5 years of experience in digital transformation, service innovation, ops-tech and/or customer service journey work.
• Strong analytical and critical thinking, writing, and communication skills.
• Ability to analyse issues from a strategic and systems perspective, while having a good grasp of details and processes.
• Experience in intra-organisation transformation and digitalisation initiatives.
• Good stakeholder engagement and management skills.
• Adaptable and able to multi-task in a dynamic environment.

About Temasek Polytechnic:Established in 1990, Temasek Polytechnic (TP) is a leading institution of high learning nestled by the idyllic shores of Bedok Reservoir in Tampines. TP takes pride in equipping our students with lifelong skills and digital knowledge for a future of dynamic change. TP\'s caring and vibrant culture is firmly rooted in our core values which drive a spirit of innovation, with a focus on industry, globalization and sustainability. \xe2\x80\x9cTP Cares\xe2\x80\x9d is our clarion call to ensure that our diverse community of learners has the opportunity to achieve their personal best, so that they can contribute meaningfully to the global community. Learner. Creator. Leader We envision the TP graduate as a values-led leader with vision, character and heart, excelling in the academic domain and beyond, and rising to the challenge of creating tomorrow.

Temasek Polytechnic