Job Description

About UsM1, a subsidiary of Keppel Corporation, is Singapores first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers. Since the launch of its commercial services in 1997, M1 has achieved many firsts - becoming one of the first operators to be awarded one of Singapores two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). M1s mission is to drive transformation and evolution in Singapores telecommunications landscape through cutting-edge technology and made-to-measure offerings. For more information, visitAbout the Role

• Oversee performance and safety of outsourced maintenance and operations of essential building services (both hard and soft FM services) for all telecommunications facilities, including critical infrastructure such as telecommunication switchrooms and data centers. Coordinate with internal teams and external vendors to ensure timely completion of maintenance tasks and repairs.
• Maintain a safe and secure working environment for employees and visitors. Conduct regular facilities inspections, identify potential hazards, and implement corrective measures to mitigate risks. Ensure compliance with building and safety regulations and industry standards.
• Serve as Site Main Controller for emergency situations, such as power outages, equipment failures, or natural disasters. Develop and implement emergency response plans and procedures to minimize downtime and ensure the continuity of essential building services.
• Manage relationships with external FM-related vendors and contractors, including professional engineers and consultants. Monitor vendor performance, negotiate contracts, and ensure adherence to service level agreements and regulatory requirements.
• Assist in developing and managing the facilities budget, including forecasting expenses, monitoring costs, and identifying opportunities for cost optimization. Prepare budget proposals and capital expenditure requests as needed.
• Participate and coordinate response for internal and external audits on maintenance of essential building services, including security and cleaning services.
• Plan, coordinate and execute essential life-cycle refresh, facility improvement and renovations.
• Monitor and review utilities consumption and explore opportunities for improvement.
• Provide guidance and support to facilities staff, including technicians, maintenance personnel, and security guards. Foster a culture of safety, teamwork, and continuous improvement.

• Bachelor's degree in Facilities Management, Electrical or Mechanical Engineering, or a related field.
• At least 5 years of experience in facility management, preferably familiar with the telecommunications industry.
• Demonstrated experience and familiarity with good practices in managing facility maintenance and operations, including security and cleaning operations.
• Strong knowledge of essential power and ACMV services to critical infrastructure such as telecommunications facilities and data centres.
• Basic understanding of accounting and finance principles.
• Good leadership and communication skills, with the ability to collaborate effectively with internal and external stakeholders.
• Certification in Facility Management (CFM) or relevant credentials would be advantageous.
• Proficient in use of Microsoft Office Suite (at least MS Outlook, MS Words, MS Excel, MS PowerPoint)

M1 Limited