Job Description

ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues! We are looking for a diverse group of passionate individuals to join our two iconic hotels with 13 restaurants and bars; one of Asia’s largest and award-winning Willow Stream Spa; and the cutting edge Raffles City Convention Centre. Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success. Take the step to be a part of something big today, we’d love to hear from you! Assistant / Sales Manager (Room Sales) Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below, but not limited to these: To manage assigned portfolio of accounts and ensure the following are achieved:

• All necessary actions taken to maximize GOP in the assigned portfolio
• Ongoing efforts are being identified to meet portfolio growth objectives as identified in the annual performance appraisal
• To address client requests to maximize client satisfaction while observing the hotel’s policies where appropriate
• Generate revenue for complex through execution of actions outlined in the departmental marketing plan
• Increase in overall hotel business conversion percentage & new account acquisition
• Prompt response to all forms of inquiries to capture additional market share
• Follow up and confirm with clients on all information pertaining to the events and to organize information for accurate turnover once account turns definite
• Site inspection for both guestrooms and meeting rooms including hotel facilities
• Maintain close contacts with assigned portfolio of accounts making hotel group bookings using the following media as and when appropriate: Entertainment and Site Inspection
• Maintain adequate communication with other departments in the hotel so that the needs of customers can be anticipated and met in an organized manner
• Initiate billing procedures, ensuring clients’ credibility & that deposits and credit applications received with adequate information within an acceptable time frame
• Follow the Group Quoting Tools and Function Space Yield guidelines to ensure optimum potential through the use of Opera S&C system
• Comply with hotel and department policies and procedures at all time
• Assist with any other Sales & Marketing projects as requested
• Achieve annual sales goals (in terms of room or catering revenue)

Requirements:

• Candidate must possess at least a GCE “A” level certificate or Diploma
• At least 1 to 4 year of relevant experience in the hotel industry
• Strong computer knowledge of Microsoft Office /Hotel PMS, Sales & Catering System
• Possess good communication and interpersonal skills at all levels of management
• Ability to manage and develop sales portfolio of clients
• Flexible and able to embrace and respond to change effectively
• Ability to make decision independently
• Self-motivated and energetic

Our commitment to Diversity & Inclusion: We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/ We regret to inform that only shortlisted candidates will be notified.