Job Description

Manager, Digital Sales Ecosystem, IT APAC Job

Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.

Remote Eligible: Hybrid

Onsite Location(s): Singapore, SG


Purpose and Passion - Comprehensive Benefits - Life-Work Integration - Community - Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one global team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Purpose statement
Boston Scientific APAC is seeking out an accomplished strategic technology leader to implement and effectively advance BSC’s Sales ecosystem capability and enabling data-driven decision making across Boston Scientific’s business functions.
Who You Are: A self-motivated and engaged team player with demonstrated experience translating business sales, marketing goals and strategies into customer-centric, actionable selling technology solutions to empower various business functions across markets in APAC. As digital sales ecosystem manager, you bring an innovative mindset to your work, along with the strong ability to nimbly adapt to changing business conditions/plans while simultaneously continuing to be proactive and drive projects to completion. You have well rounded technical capability and strong organizational influencing skills, including the ability to drive and educate cross-functional stakeholders teams on the value of sales and other technology-focused capabilities that support business unit commercial objectives.
The Opportunity: This individual will develop and implement innovative digital sales capabilities for business divisions and support key data integrations (aligned to overarching business and franchise objectives across divisions, in collaboration with commercial leaders, Product Marketing, Sales Leaders, Sales Operations, Corporate Marketing Automation and other stakeholders). She/he will be responsible for execution of these strategies in close partnership with business stakeholders, securing and managing development resources who will create digital sales ecosystem within Salesforce, AWS, and other technologies in BSC’s tech stack.
This position will start with ASEAN as the lead market for expanding digital sales ecosystem implementation, followed by new implementations for other markets, which align with APAC Digital Centre of Excellence Strategic Plan.
Key Responsibilities

• Support Digital IT APAC leadership to define customer-centric digital solution strategy and implementation in line with Boston Scientific’s commercial efforts and to digitize our business.
• With time, lead the execution of cutting-edge digital sales ecosystem to drive growth and revenue.
• Develop protocol/procedures for scaling and complimenting high impact integrated digital solutions across APAC markets in line with Boston Scientific’s commercial priorities that deliver at or above agreed-upon targets for Boston Scientific’s businesses.
• Partner with 3rd party provider(s), to enhance existing features and add new features to existing platforms to enhance HCP, sales, marketing, finance, and operations team experiences which fit with Boston Scientific’s business strategies.
• Manage Sales Cloud, Marketing Cloud, Community and Service Cloud development teams at country, and regional level to drive a future ready digital ecosystem.
• Act as the product owner on a scrum team consisting of technical leads, developers, and scrum master working within a larger, cross team backlog.
• Collaborate with sales enablement and marketing cloud product owner to enhance and evolve the ecosystem.
• Build relationships with cross functional teams at country, region and globe to define country specific digital sales ecosystem requirements, stakeholder management and legal compliance reviews and approvals.
• lead sales ecosystem roll-out plans and collaborate with change management teams for country specific executions to build up organization digital capability.
• Influence various functions and levels within the organization with strong interpersonal communication skills and presentation skills.
• Be main point of contact for on-going vendor relationships.
• Manage multiple programs at once and effectively prioritize work for both digital strategy and implementation.
• Play a thought leader role by sharing knowledge and best practices within the organization.
• Partner with in-house Omni-channel business analyst, Salesforce specialists, Mobile App platform developers, Website platform developers and content and Mixed Reality platform specialists.
• Drive and promote diversity and inclusive culture

Required qualifications:

• Bachelor’s degree required.
• 10+ years developing digital ecosystems for large scale organizations in B2C or B2B environment.
• 5+ years of experience with CRM, analytics and insights platforms
• Proven capability managing a team.
• Experience working with Sales Cloud or Marketing Cloud
• Experience in building and implementing a new digital plan in medical device, biopharma or healthcare fields.
• Experience partnering in/with sales teams and marketing teams in APAC region.
• Digital native, with passion for new technology innovations.
• Strong digital technology acumen and a proven track record of developing and implementing impactful digital solutions that drive business results.
• Demonstrate a solution-oriented mindset towards complex challenges.
• Proven success as part of a cross functional team working in/with a multi-cultural work environment.
• Experience designing solutions which correspond to driving customers through a decision journey.
• Fluency in English
• Strong stakeholder management experience from senior country leadership to on the ground sales reps across markets in APAC including Japan, China, Australia and Korea.
• Role model of BSC Core value including Diversity and Inclusion (D&I) , able to drive D&I culture in our workplace
• With time, manage team of 3 specialists

Preferred qualifications:

• Strong understanding of digital platforms, user experience and content strategy is preferred.
• Experience working with raw data and drawing key recommendations to optimize digital solutions landscape.
• Experience working with Community Cloud, Sales Cloud, and Marketing Cloud.
• Experience in optimizing channels to improve customer experience and sales rep experience based on big data and machine learning.
• BI tool experience (such as Tableau, power BI, Sales Cloud dashboards)

About us
As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you’re looking to truly make a difference to people both around the world and around the corner, there’s no better place to make it happen.
Boston Scientific is an Equal Opportunity Employer – Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran.
Boston Scientific is proud to be recognized for our innovations that impact patients' lives, our performance as a company, our workplace culture and our contributions to communities around the world. Some of our recent accolades include:

• 2021 FORTUNE World’s Most Admired Companies
• 2021 Top 100 Global Innovators by Clarivate Analytics
• 2021 Human Rights Campaign Best Places to Work for LGBTQ Equality
• 2021 Bloomberg Gender-Equality Index
• 2020 Forbes Best Employer’s for Diversity

For more information, please visit us at Visit www.bostonscientific.com to learn more and apply

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