Associate (attractions Operations)
Job Description
:
You will be part of a dynamic frontline team to provide a pleasant, safe and wholesome experience for all visitors to Gardens by the Bay. You will provide customer service, attend to visitors\xe2\x80\x99 enquiries and also assist to enhance customer service policies and procedures to ensure consistent customer service and satisfaction. You will be involved in administrative work such as replying to online queries, manage cash handling procedures like processing of tickets refunds, voids or rescheduling and ensure accurate transactions in cash, cards and any other payment methods. You will also assist in handling escalated cases from the frontline Ticketing Operations team and work closely with Ticketing Team Leaders to ensure timely delivery of a first-class service experience for all visitors to the attraction.
Qualifications:
- Minimum GCE \'O\' Level
- Minimum 1 year experience in ticketing or cashiering
- Resourceful and dynamic with strong interpersonal and communication skills
- Pleasant and friendly disposition, with the ability to work under stressful situations
- Creative, adaptable and able to work in a fast paced environment
- Able to work on weekends and after-office hours
- Ability to learn quickly and comfortable with managing ticketing systems
An integral part of Singapore\xe2\x80\x99s \xe2\x80\x9cCity in a Garden\xe2\x80\x9d vision, Gardens by the Bay spans a total of 101 hectares of prime land at the heart of Singapore\xe2\x80\x99s new downtown \xe2\x80\x93 Marina Bay. Comprising three waterfront gardens \xe2\x80\x93 Bay South, Bay East and Bay Central \xe2\x80\x93 Gardens by the Bay will be a showcase of horticulture and garden artistry that will bring the world of plants to Singapore and present Singapore to the World. We have career opportunities for the following and we would like to invite suitably qualified candidates to join us.
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Job Detail
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Job IdJD1261571
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned