Job Description

Job Scope

• Be the go-to person for managing and resolving customer issues in a fast-paced, technology-driven environment.
• Work closely with Relationship Managers in cultivating and expanding professional relationships.
• Take charge of customer inquiries and design suitable solutions
• Develop and deliver bespoke training sessions for customers on our online portal and trade lifecycle.
• Organize and lead in-house training and regular service review sessions.
• Venture out to meet customers solo or alongside Relationship Managers across the region
• Foster and maintain top-notch relationships with both current and potential customers
• Pinpoint the needs of prospective clients in areas of settlement and custody, and team up with Relationship Managers to devise effective solutions.
• Collaborate with Relationship Managers to deepen existing relationships and craft compelling sales pitches
• Stay ahead of the curve with the latest product and technical advancements
• Assist with team-oriented tasks such as document handling, agreement drafting, event organization, and the arrangement of corporate gifts.

What we\'re looking for:

• Minimum 5 years of relevant banking experience, with a special emphasis on securities or relationship management.
• A university degree in Business, Finance, Economics, or a related field
• A service-oriented mindset, with a focus on the customer.
• Exceptional communication, interpersonal, and presentation skills
• An individual who is responsible, dedicated, detail-oriented, highly organized, and capable of working independently.
• Ability to withstand pressure and meet stringent deadlines
• Confidence, professional grooming, and excellent command over spoken and written English.
• Proficiency in Microsoft Office Suite: Outlook, Word, Excel, and Powerpoint.

To apply, please submit your resume to lyn@fundspartnership.com highlighting your relevant experience and why you are interested in this position.**** All information will be treated with the strictest confidence. We regret to inform you that only short-listed applicants would be notified. Thank you for your understanding ****

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