Job Description

Knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.
- Minimum 5 years of knowledge in IT administration with an understanding of infrastructure automation.
- Understand the requirement for automation, implemented use case for better productivity and work with team for improvement in quality.
- Should have experience in representing quantifiable benefits of automation implemented.
- Knowledge on alert monitoring and process.
- Measure existing processes and areas for improvement.
- Strong knowledge on patch management process via automation platform.
- Knowledge on excel and manage reports.
- Coordinate with stakeholders on deliverables and activity follow ups.
- Good skill on documentation to track the operational tasks.
- Ability to identify obstacles to success of initiatives and adjust/escalate appropriately.
- Knowledge on Wintel and AWS cloud infrastructure.
- Proactively monitor incident dashboard compliance to SLA.
- A strong team-player with a passion for the value of automation initiatives.
- Ability to learn and adapt quickly (initiative and drive).
- Knowledgeable in IT Service Management.
- Good written and verbal communication skills.
- Good interpersonal skills.
- Ability to work independently and as part of a team.
- Able to multi-task with different assignment.
- Good to have ITIL, AWS certifications.

Skills Required