Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\xe2\x80\x99t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we\'re proud to be one of FORTUNE\'s 100 Best Companies to Work For\xc2\xae and World\'s Most Admired Companies\xc2\xae 2022. Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you get to do in this role: The role of the Associate CSM is to be an advocate for our customers. In the role you will oversee customers to help them achieve business outcomes and foster greater adoption of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow\'s best practices, innovations, and capabilities to help customers achieve their goals.

• Own a portfolio of accounts and ensure that customers optimise the value from their ServiceNow investment
• Identify key criteria for assisting your customers and leverage known strategies and success stories to address them
• Collaborate with ServiceNow stakeholder teams to ensure product adoption, growth attainment and increased platform usage as well as the internal account team to ensure customer success
• Spread the word of ServiceNow customer success stories and processes

Qualifications
In order to be successful in this role, we need someone who has:

• 2+ years of related work experience.
• Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a high paced environment
• Drive complex issues through analysis and resolution
• Thrive in working collaboratively and cross-functionally
• Analysis skills with proven application in a business environment
• Comfortable working with / presenting to senior internal & external stakeholders
• Excellent written and verbal communication skills
• Proficiency in Korean (written and spoken). This role covers Asia and Korean markets and will need to communicate with Korean customers.

FD21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune. \xc2\xa9 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.