Job Description

JOB SUMMARY
This is a 3-month contract role based in Singapore to help build synergy and knowledge transfer between SC China Corporate & Investment Banking (CIB) business and Singapore and ASEAN CIB businesses, in the areas of implementing and executing the internal and external Bank-wide communications strategy. The preferred candidate has to have in-depth knowledge of the Chinese corporate business environment and is expected to share expertise about China-ASEAN relations to better help raise the profile of ASEAN as a location for Chinese companies to expand their business into.
RESPONSIBILITIES
Strategy

• Work with Group, and respective ASEAN business communications teams and key stakeholders to gain an in-depth understanding of Singapore's financial ecosystem and the broader ASEAN market landscape, including Standard Chartered's local business priorities, growth strategies, and positioning in key sectors. Through direct engagement and on-the-ground experience, develop a holistic view of how the Bank's cross-border and affluent strategy is executed regionally and ensure coordinated approach to communications, as well as consistency in delivery quality outcomes

Business

• Build profile of the CIB business in Singapore and ASEAN, with a focus on strategy, business capabilities and achievements, thought leadership, management expertise, community initiatives and employee engagement by providing insights about China's market dynamics and media insights, development strategy, key initiatives, core messaging, as well as insights into the Chinese media landscape to enhance our brand building strategy.

• Strengthen knowledge of CIB Communications and China-ASEAN Corridor business in order to engage with Singapore-based Corporate and Investment Banking (CIB) teams to better understand the Bank's strategic initiatives and service offerings.

• Develop communications strategy to highlight the evolving needs of Chinese corporates and institutions operating or investing in Singapore and ASEAN, and how the Bank supports them through cross-border solutions, so as to effectively reinforce the Bank's position as a trusted partner for China-ASEAN connectivity.

Processes

• Develop and execute CIB internal and external communications plan
• Identify opportunities which directly support business operations and the achievement of business goals.
• Manage CIB client communications in partnership with various CIB business teams
• Proactive management of media opportunities
• Proactive management of reputational risks
• Identify proactive media interviews/profiling opportunities and manage relationship with the media

Risk Management

• Manage high profile client complaints, publicly noticeable incidents, crisis management and proactively deal with threats to the Bank's reputation
• Monitor media and social media for and during issues/crises

Governance

• Ensure compliance with the Bank's communications Standards and Policies in-country

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal
Country level:

• CEO, Singapore and ASEAN
• Singapore Management Team
• Head of coverage for Singapore and ASEAN
• Singapore CIB Marketing Team
• Singapore Client Experience Team

Group level:

• Global CIB Communications Team
• Global Head of Corporate Communications
• Global Head of Internal Communications

External

• Media editors and journalists (local media, key online influencers)
• Agency partners (social media, etc)
• Think tanks, event organisers

Other Responsibilities
Embed Here for good and Group's brand and values in Communications, Singapore. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Our Ideal Candidate

• Ideally a bachelor's degree in a communication or business-related discipline
• 7+ years in a communications role in a leading international financial institution or international conglomerate
• Strong planning and interpersonal skills
• Experience in driving external and internal communications strategies
• Strong understanding of media and social media including deadlines, interests, agendas, etc, and good relationship with media contacts

• Strong relationship building skills
• Ability to operate with the highest integrity and discretion
• Critical thinking skills to exercise judgement and continuously looking for better and more effective ways of working
• Good responsiveness and the ability to think on his/her feet
• Ability to respond calmly and effectively in high-pressure situations or environment
• Stakeholder management skills
• Planning and organisation skills
• A positive, engaging and professional attitude and persona

Role Specific Technical Competencies

• Media Relations
• Crisis Management
• Internal Communications Management
• Stakeholder Management

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
44279

Skills Required