Job Description

Job : Operations
Primary Location : Asia-Singapore-Singapore
Schedule : Full-time
Employee Status : Permanent
Posting Date : 18/Apr/2023, 2:01:05 AM
Unposting Date : 02/May/2023, 5:59:00 PM


Role Responsibilities
This role is to support the management of the CCIB Investment Portfolio. The incumbent will:

• Bed down new agile processes, control standards and frameworks.
• Run day-to-day activities of portfolio management, which include but not limited to investment costs management, financial reviews, analytics and reporting, governance assurance and health checks.
• Conduct first level of QA on inputs coming in from PMs and PMOs.
• Drive the transformation to ways of working for CCIB.
• Participate in design work for ways of working.

Processes
Impediments, Blockers, Assumptions & Dependency Management

• Ensure top impediments and blockers are proactively identified, managed and reported across the portfolio.
• Identify projects reporting red status and help to bring them back on track. Escalate impediments and blockers which need intervention.
• Identify and help manage critical path and portfolio / program level dependencies to support decision making and tracking. Work with relevant teams to ensure effective collaboration and insight into dependency.

Quality Management

• Conduct quality reviews of key QPR/MPR submissions ensuring they are high quality and submitted on time.
• Schedule and conduct health check reviews of QPR, MPR and Refinement Forums.
• Ensure agile deliveries/project artefacts are properly documented and protected / controlled, in appropriate document repositories, and all minimum standards are adhered to.
• Ensure the Governance, Operational Risk and CJMS Assurance Frameworks are understood by the forums and investment teams to ensure the minimum standards are adhered to.

People & Talent

• Plan and coordinate training & communication events collaborate with a variety of SMEs to deliver quality training and communications.

Governance

• Support the CCIB Portfolio and Transformation Team in setting up an appropriate governance and reporting structure, tracking and reporting key go live milestones, major dependencies and performance metrics including the health, risks and issues impacting the portfolio.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• CCIB Business
• Transformation, Technology and Operations
• Group and CCIB HR on People strategy
• Group Operational Risk

Our Ideal Candidate

• 6+ years of experience with PMO, PMS, Agile methodologies, Human Centred Design and A3\xe2\x80\x99s.
• Proficiency in using collaboration tools such as Confluence, SharePoint, Mural and reporting tools Tableau, Clarity, JIRA and Planview.
• Proven ability to prioritise issues within a large, rapidly changing environment and manage a wide variety / high volume of tasks while maintaining quality delivery.
• Understands the operational environment, processes and controls needed to execute requirements. Handles sensitive matters with discretion and confidentiality.
• Strong verbal and written communication skills to facilitate interactions with Internal and External stakeholders.
• Strong ability to positively influence stakeholders across value chain to both orchestrate and execute on processes and deliver exceptional client service and experience.
• Relevant qualification in Project / Programme Management preferred (e.g. CSM, PSM1, CAPM, PMP)
• Good understanding of Financial data and being able to derive insights

Role Specific Technical Competencies

• Portfolio Management and Governance
• Project financial management and control (project budgeting, forecasting, expenditure, accruals and recoveries).
• Resource planning
• Risk management and control.
• Transformation

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers