Job Description

The Role Responsibilities The Sales Engagement & Communications Team is responsible for driving engagement with the Client Coverage (CC) frontline with a focus on business strategy and priorities, cha The Role Responsibilities The Sales Engagement & Communications Team is responsible for driving engagement with the Client Coverage (CC) frontline with a focus on business strategy and priorities, change management, and sales enablement. The Associate Director, Sales Engagement & Communications will be a core member of the Change Management Centre of Excellence (CoE), a new in-house advisory unit set up to drive sales and business development transformation for Standard Chartered CCIB Client Coverage business function. This is an individual contributor role, leading change management communications end-to-end. Responsibilities include (i) change management communications plan and execution, (ii), stakeholder value propositions (iii) knowledge & channel management. Change Management Communications Design and execute the annual CCIB Business Development (BD) change management communications plan. This includes change management communications campaigns for strategic business priorities, as well as eDMs, videos, and presentations to ensure Sales stakeholders are engaged and informed on key BD change initiatives. Stakeholder Value Propositions Work with product and process owners to clearly articulate the value proposition and key messages for each BD change initiative. Develop messaging frameworks based on audience segment. Knowledge & Channel Management Own the governance framework, processes, and establish best practices for all change management communication platforms/channels, including intranet pages, Microsoft teams, WalkMe and Poppulo. Analyse usage and engagement data, build ongoing feedback loops, and track KPIs to gauge effectiveness. Key Stakeholders Internal CCIB Business Development Heads CCIB Product Teams Client Coverage Bankers, GAMs, RAMs, FAMs & TB Sales Country/Regional/Segment Client Coverage Business Managers External External vendors and suppliers, where relevant Our Ideal Candidate Proven track record in change management communications and/or product marketing Strong written and verbal communication skills Experience managing various communications channels such as intranet, communications tools Experience in supporting global or regional change initiatives through communications 5 + years experience in financial Services / Banking knowledge preferred (not required) Degree holder preferred Role Specific Technical Competencies Business communication, presentation skills Proficiency in excel and power point Experience managing senior stakeholders Understanding of Banking Sales & Products Analytical thinking About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do. Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well. Be better together , we can be ourselves, be inclusive, see more good in others and work collectively to build for the long term. In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance , with flexible and voluntary benefits available in some locations. Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits. A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website