Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\xe2\x80\x99s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Responsibilities:

• Support System administration and management of the Mobile Element Management System

(EMS) on 4G/5G nodes and Analytic platforms in terms of operational and service assurance.

• Provide 1st line support & Liaising to Law Enforcement Agencies queries/feedback matters.
• Liaise and coordinate with network vendors for regular system changes, including installation, system upgrade and maintenance.
• Perform disaster recovery tasks expeditiously in times of service disruptions to minimize service downtime.
• Liaise with other teams (e.g., technical team) to ensure the coordinated management of network incident.

The Ideal candidate should possess:

• Engineering/ Communications Engineering IT Diploma.
• Passion to embrace new technologies i.e. 5G, Virtualization, Cloud computing and keen interest in developing ways to improve customer experience.
• Able to work during non-office hours on an occasional basis and be on 24 x 7 hours\xe2\x80\x99 standby alert for ad-hoc faults or service degradation.
• Knowledge of SUN Solaris, RedHat, HPUX, SHELL programming, TCP/IP and CISCO switch / router will be an added advantage

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel