Job Description

Singapore, Singapore

Company: Singtel Group

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\'s like to be with an Employer of Choice*. Together, let\'s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Be a Part of Something BIG!

This role is responsible to manage key Fixed Voice projects with primary focus on Project Orchard (to relocate Fixed Voice systems/equipment out of Orchard podium area)

Make an Impact by:

• Collaborate closely with both internal and external stakeholders to manage key Fixed Voice projects with primary focus on Project Orchard (to relocate Fixed Voice systems/equipment out of Orchard podium area)
• Subject matter expert for Project Orchard and provide timely advice and technical support to the pre-sales team/customers/Product Managers/Customer Solutions.
• Review MOPs and Issue work instructions or change requests (via CTTS) to the various internal teams to execute job activities in the live production network
• Gathers and evaluates the requirements from the various functional entities and formulates the technical specifications and solution.
• Manage equipment vendors, purchase equipment through tendering process and administer supplier\'s contract.
• Work with Operations team and Vendors to implement, commission, and manage the systems at all times
• Drive and support the Project Orchard related migration & work closely with key stakeholders to ensure schedules are met.
• Work with Product team and various key stakeholders including IT and Transmission Engineering teams to gather end to end customer info to prepare for migration
• To reconcile any differences in customer baseline services subscription info vs what was provisioned/configured in the switches for the configuration audit.
• Ensure design and requirements in terms of link diversity, failover e.t.c are met for customers to be migrated
• Engage Product and account managers to internally align how best to notify customers (e.g.:6 months in advance) based on the proposed migration batches
• Ensure customers migration is in line with Project Orchard schedule and plan out migration based on customers\' acknowledgement/agreement and manage customer requirements/escalations (esp. for VIP/VVIP ones).
• Prepare and cater for status reporting to management on all Fixed Voice related dependencies and activities tracking for Project Orchard
• Administrate all capex and opex related to Project Orchard

Skills for Success:

• Degree in Engineering majoring in Computer Science, IP networking or telecommunications/mobile communication.
• Working experience in computer networking or the telecommunications industry, especially in the role of project coordinator/project manager. Preference will be given to candidates with project management certifications such as CAPM, PMP, CITPM. Entry level candidates without working experience will also be considered.
• Knowledge of telecommunications technologies, such as IP Centrex/IMS.
• Basic technical knowledge of computer networking, cybersecurity, including knowledge of hardware, protocols, and internet standards.
• Able to communicate effectively in both verbal and written English.
• Basic understanding of legal contracts.
• Basic financial knowledge of project procurement, including capital and operational expenditures.
• Good interpersonal skills, able to be both a leader and a team player across different groups and levels.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel