Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Key Responsibilities:

• Operate and maintain optical transmission, power and data communication network equipment for submarine cable systems and terrestrial backhaul transmission systems (e.g. SDH, DWDM, DC rectifier, Power Feed Equipment, routers/switches etc).
• Troubleshoot and rectify faults on these transmission equipment and where necessary, (a) follow-up with the equipment vendors and/or (b) liaise with other departments, backhaul providers, cable stations and/or cable system NOC, on fault investigation and resolution.
• Monitor system performance and prepare statistical analysis to detect any performance degradation or abnormality.
• Perform regular back-up of system configuration and performance data in the Network Management System (NMS) and Element Manager Layer (EML) servers.
• Maintain updated records of equipment inventory, equipment firmware releases, NMS/EML server model, NMS/EML operating and application software releases.
• Maintain updated circuit record.
• Manage maintenance spare inventory and storage to meet system operation needs.
• Keep abreast of knowledge of operation and configuration of equipment in the cable stations and develop suitable work processes to ensure good system performance.
• Perform pre-service testing and implementation of transmission links.
• Perform installation acceptance testing and commissioning of new systems and equipment.
• Coordinate with vendors and contractors on the installation, operation and maintenance activities.
• Be on call after office hours to provide support for ad-hoc circuit activation, cable repair and fault isolation.
• Make arrangement with vendor for repair of the station facilities such as power equipment, lighting, air-cons, CCTV and monitoring and alarm system.
• Support Singtel\xe2\x80\x99s RIO interconnection and co-lo service.
• Supervise the installation and upgrading of station facilities equipment and ensure that the project is implemented in the schedule timeline.
• Support cable system upgrade works which happen on a yearly basis.
• Responsible for coordination and liaison with relevant parties in provisioning of submarine cable circuits in accordance to the works-order provided.
• Perform any other duties as assigned by Station Manager.

Requirements:

• Diploma in Electrical engineering with minimum 8 years of experience in a Telco company.
• Experience in telecommunication transmission knowledge is critical.
• Good written and verbal communication skills.
• Keen learner with an eye for details.
• Good team player.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

Singtel