Associate Executive, Business Office

Singapore, Singapore

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Patient EngagementManage front counter/email handling patient's bill enquiries and payment

Assist patients in handling financial documents such as Medisave applications, Non-Immediate Family Medisave applications
Handle patient's billing-related disputes
Handle billing-related MP letters
Perform basic financial assessment to support instalment payment plan
Handle Statutory Declaration
Urgent refund

Deposit monitoring

Monitor inflight patient's deposit
Conference with patient / NOK / Doctor / MSW on patient's financial affordability for complex cases
Follow up on NR/RF discharges, inflight patients with previous outstanding and staff with outstanding
Liaise with Corporates and Insurance Companies on LOG matters and LOG approvals
Work with MOM, ICA or other statutory board for assistance on outstanding bills relating to foreign workers, prisoners and illegal immigrants
Process Non-Immediate Family Medisave applications
MOH and MOM appeals

Credit Management

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