Job Description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers\' banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers\' lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

Job Responsibilities

• Process back-end manual account opening
• Perform KYC checks as part of account opening process
• Assist with placements of deposits for new accounts
• Approach customers for clarifications relating to account opening
• Comply with established operational control and audit procedures and maintain a high standard of housekeeping at branch.

Job Requirements

Skills and Experience

• Strong customer service mindset and enjoy the challenge of meeting and exceeding customers\' expectations
• Team player, with good communication and problem-solving skills
• Able to multitask and possess leadership traits
• Effectively bilingual (written and spoken)

Education

• No prior working experience required
• A local polytechnic Diploma or Degree
• Those with KYC or banking experience are welcome to apply
• Meticulous and detailed oriented

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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