Job Description

Family Group: Administration

ERAS Implementation and Care Coordination (45%)

Implement and monitor ERAS protocols across designated surgical conditions

Coordinate pre-operative assessments and patient education sessions and materials

Provide pre-operative counselling and education to patients and families

Provide post-operative discharge support services to patients within 30 days of discharge

Monitor protocol compliance and document variances

Coordinate care across multidisciplinary teams throughout the patient journey

Track and follow up on patient outcomes and recovery metrics

Facilitate communication amongst various healthcare providers


Patient Care Management (25%)

Conduct pre-operative screening and baseline assessments

Provide patient education and counselling throughout the care journey

Coordinate pre-habilitation programmes job description of the VBC CPEs when required

Monitor post-operative recovery and coordinate follow-up care

Facilitate discharge planning and transition of care

Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)


Data Management and Quality Improvement (15%)

Collect and maintain data for ERAS compliance and outcomes

Track key performance indicators including length of stay and readmission rates

Support the implementation of Patient Reported Outcome Measures (PROMs)

Participate in quality improvement initiatives

Generate regular reports on ERAS performance metrics

Assist in analysis of outcomes data


General duties (15%)

Participate in departmental meetings and quality improvement projects

Support the implementation of Value-Based Care initiatives

Assist in developing and updating patient education materials

Participate in staff training and education sessions

* Support any other Value-Based Care related work as required