Associate Manager Client Services

Singapore, Singapore

Job Description




About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Key Requirements:

  • We are looking for a result-oriented candidate who has a proven track record of selling IT services (both application and infra), Cloud based SaaS platforms in Singapore
  • Candidate must have exposure to new business development with CXO connects and have sold to FS clients in Singapore
  • Should have excellent communication and analytical skills to understand client-side requirements and then articulate our value proposition in an effective manner. The ability to display proactive approach and work in an unstructured environment is a must.
  • Should have experience working in offshore global delivery model
Experience:
  • 10+ years of relevant experience
Qualification:
  • Master\'s Degree in business management
  • Bachelors in Degree in Engineering from a reputed institute/university
Critical Success Factors and relevant requirements
  • Knowledge of Banking Domain/ Financial Services and able to do first level presentation on products, platforms and services to client and prospects.
  • Direct Sales and account management experience around banking applications (i.e. casa, deposits, loans, trade, cash mgmt.), front end digital channels.
  • Must have a deep understanding and successful track record of managing and closing contract negotiations for platforms, products and services projects.
  • Must have managed end-to-end sales cycle and won multi-year $5Mn+ contracts
  • Candidate should be able to work with partners and drive the business strategy for assigned accounts.
Job Responsibilities
The role involves farming of existing financial services accounts in Singapore

What will you do?
  • Preparing account maps, account planning & review
  • Prepare target account opening plans
  • Keep track of ongoing projects by taking direct inputs from the key client stakeholders
  • Work in close coordination with internal teams (product, delivery, solution consulting) to ensure timely, and quality deliverables.
  • Regular updates (and escalate- if required) to management with specific asks and suggested solutions
  • Identifying new opportunities in the account and developing them
  • Prepare and deliver quality proposals in conjunction with solution consulting teams
  • Proposal preparation, negotiations & closure
  • Contracting
  • Relationship Management (client and partners)
Competencies
  • Proficient and demonstrable experience in prospecting, qualifying, creating value-based demonstrations
  • Should have relevant experience of in BFSI Domain
  • Should have global market intelligence, knowledge of competitors\' products and future business plans
  • Demonstrable ability to create new opportunities and with excellent networking skills
  • Ability to manage pipeline and forecast accuracy on a monthly/quarterly/annual basis
  • Intellectual curiosity to grow and maintain competitive knowledge & focus
  • Ability to develop and conduct effective presentations with C Level client stakeholders
  • Proven experience building excellent client relationships, offering value added, insightful and strategic insight into client business
  • Excellent organizational, written and oral/presentation skills
  • Strong verbal and written Communication skills
  • Demonstrated Leadership capabilities
  • Excellent networking, interpersonal and negotiation skills
  • Should be highly motivated and target oriented
Infosys is an equal opportunity employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender or other attribute covered by equal opportunity legislation.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Role Designation

2816AAMCS Associate Manager - Client Services

Interest Group

Infosys Limited

Role

Associate Engagement Manager

Company

ITL Singapore

Skillset

Domain|Sales|Sales Planning

Infosys

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Job Detail

  • Job Id
    JD1363013
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned