Job Description

ABOUT UNA BRANDS Founded by ecommerce experts, Una Brands\xe2\x80\x99 mission is to acquire great brands and grow them into global, well-loved and enduring household names. As Asia Pacific\xe2\x80\x99s #1 ecommerce aggregator, we acquire, operate and scale category-winning businesses with a proven track-record. We are backed by top-tier institutional investors and business angels that support us on our mission. Being a part of the Una Team means you will get the chance to work alongside a highly entrepreneurial and experienced team, who have worked at innovative companies like Unilever, LEGO, Google, Lazada, and Ninja Van. We are growing rapidly and are keen to find top talent to build this company with. Join us today! ABOUT ERGOTUNE / EVERDESK We are a high growth Direct-to-Consumer (DTC) ecommerce start-up. Acquired by Una Brands in 2022, our mission is to help people create workspaces they actually love spending time in. To achieve this, our team has built market-leading brands like ErgoTune (ergonomic chair) and EverDesk (standing desk). Having grown more than 10x in the past 3 years, tens of thousands of consumers and companies alike now rely on our products to help them work better and live healthier. If you want to make an impact at a high growth start-up, become an expert in the ecommerce space, or be part of building a great multi-generational brand \xe2\x80\x94 join us!
YOUR ROLE This is a unique opportunity for a talented and driven individual to grow within a VC-backed startup, and to participate in the global expansion efforts of a beloved Singaporean brand. You will be instrumental in helping to deeply understand our customer journey from pre-to-post purchase, to drive product conversions which in turn scale revenue for the overall business.

• Website Conversion Rate Optimisation (CRO)
  • Help map user journey from pre to post purchase, identify and prioritise optimisation points
  • Work closely with Marketing and Website PM team to analyse product functionality, performance trends, and help generate and test hypotheses to support our growth strategies
• Website Management
  • Help build a robust system and process with relevant automations to identify, prioritise, and resolve issues in a timely fashion
  • Support in day-to-day unblocking of bottlenecks and facilitate escalations of issues where necessary
  • Maintain documentation of related issues and resolutions, updating as needed
• Data Analytics
  • Design and build data dashboards and product trackers to monitor the performance of our business
  • Partner with Marketing and Data teams to solve problems by applying quantitative skills and developing insights
• Other ad-hoc projects as needed by the business

• Undergraduate or graduate in quantitative fields. Preferably from a Computer Engineering / Computer Science / Business Analytics background
• Prior internship experience, ideally in startups, tech, e-commerce, or consulting
• Strong operations skills with the ability to define process improvements
• Proficient in Excel and at least one other data dashboarding tool. Comfortable with numbers. Preferably some experience in VBA / programming
• Entrepreneurial, energetic, collaborative, proactive, independent, team player
• Can-do attitude and a bias towards action
• Possesses strong critical thinking and analytical skills
• Thrives in a fast-paced and rapidly-changing environment
• Excellent written, communication and interpersonal skills for effective stakeholder management (English is a must, and fluency in an Asian language)