Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Associate Relationship Manager



What is the opportunity?

As the Associate Relationship Manager, you have a dual function between an Assistant Relationship Manager and a key contributor in the business management team. You will support the Front Office team and is also a focus pillar on Service & Platform to help drive the Wealth Management Asia business growth strategy.

What will you do?

• Liaison with internal departments regarding execution and settlement of trades, delivery of securities, corporate action, payments and receipt of funds, renewal and repayment of loans i.e. work with internal departments to ensure clients expectations are met within compliant boundaries.
• Liaison with external counterparts and clients/prospects regarding account opening and client servicing matters.
• Check daily transaction list to ensure trades are processed correctly, prepare and send trade confirmations to clients (where applicable).
• Input of client transaction orders into the system.
• Attend to client complaints and resolve issues promptly with Relationship Manager (\xe2\x80\x9cRM\xe2\x80\x9d).
• Preparation of RM\xe2\x80\x99s business trip and client meetings.
• Assist in other ad\xe2\x80\x90hoc projects and client related matters.
• Deputizing other ARMs on ad\xe2\x80\x90hoc basis.
• Works collaboratively and endeavours to build good working relationships with other key stakeholders.
• Continuously upgrade of relevant skills and completion of CACS requirements on CPD hours.
• Administrative support and other duties as assigned by higher management.

What do you need to succeed?

Must-have

• The role would typically require 5 years of Assistant Relationship Manager experience in a Private Bank
• CACS Paper 1 and 2
• As the role requires speaking to international clients, proficient in English is essential
• As this role might require speaking to North Asia based clients, proficiency in Mandarin is essential
• Good inter-personal and communication skills
• Proficient in Microsoft Office
• Advanced Bloomberg & Reuters

Nice-to-have

• Being degree educated is a nice-to-have, but not essential
• Avaloq system knowledge is preferred

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive and high-performing team
• A world-class training program in financial services
• Ability to make a difference and lasting impact.

Job Summary As the Associate Relationship Manager, you have a dual function between an Assistant Relationship Manager and a key contributor in the business management team. You will support the Front Office team and is also a focus pillar on Service & Platform to help drive the Wealth Management Asia business growth strategy.

Address: Singapore, Singapore

City: SGP-SINGAPORE

Country: Singapore

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-03-29

Application Deadline: 2023-08-19

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada