Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Key Accountabilities

• Timeliness - to ensure that all Corporate Announcements & processing are done within 24 hours of receipt of announcements or proceeds
• Accuracy - to ensure at least 99% accuracy
• Responsive - to ensure that all clients queries are responded to within 24 hours of receipt of query or if not to provide interim reply and to follow with a response within 3 days
• Risk- to ensure that there are no critical audit findings / issues and to escalate any immediate and time critical issues to higher authorities
• People - to participate in staff surveys, attend training when nominated and be crossed trained in other areas of work within the section or across sections in order to become a well-trained leave cover. To be a good team player.

Responsibilities

• Check and ensure that all corporate action events are processed correctly and promptly
• Ensure prompt notification to clients on voluntary corporate action events such as rights, dividend with options, expiry of warrants, redemption, etc.
• Check that clients\' instructions are executed accordingly
• Ensure that clients\' entitlements are protected
• Handle clients\' enquiries and provide timely responses
• Maintain high standard of service quality
• Perform a dual maker/checker role

Requirements

• Degree holder with minimum 2 years working experience in Corporate Actions
• Knowledge of SWIFT
• Proficient in Microsoft
• Responsive, detailed and strive for accuracy
• Good communication skills and a good team player

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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