Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises in a variety of industry sectors all over the world. Leveraging the strength, scope and expertise of our global product network, Commercial Banking is positioned as an essential partner to large and mid-market enterprises seeking to maximise their potential internationally, offering streamlined business access to HSBC\xe2\x80\x99s international network and broad range of market leading banking products and services.

We are currently seeking a high calibre professional to join our team as an Associate, Servicing & Support Manager - Commercial Banking.

Principal Responsibilities

• Support ISB to attain their strategic growth targets
• Liaise with customers and internal stakeholders to ensure operational effectiveness and delivery of high service levels
• Liaise and follow up with Global Commercial Banking offices on inward/outward referrals and other operational matters
• Assist in preparation of basic credit applications
• Follow up and ensure timely preparation and receipt of loan, security and other documentation in line with the credit approvals and facilitate activation of facilities
• Participate in ad hoc projects relating to improving operation processes and customer experience
• Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Be adaptive to ongoing changes within the organization and support the implementation of needed changes in the department

Requirements

Requirements

• Preferably a diploma holder or graduate, with a strong desire to serve customers
• Working knowledge in commercial banking products and banking operations
• Excellent interpersonal, communication, telephone and customer servicing skills
• Strong learning ability and comfortable with learning
• Able to effectively interact with people at all levels and be a team player
• Possess lots of initiative, drive and pride in getting the job done the right way the first time

To be considered for this role, the relevant rights to work in Singapore is required.

You\xe2\x80\x99ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

HSBC