COMPANY DESCRIPTION NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic DESIGNATION : Associate, Volunteer & Partnership
RESPONSIBILITIES Support the work of the SG Cares Volunteer Centre @ Serangoon and assist the Manager in fulfilling the center\'s objectives and meeting the targets set by funders and management. The objectives are as follows:
Grow and coordinate volunteer supply to the community partners
Build volunteer management capabilities of the community partners
Broker partnerships between demand and supply organizations at the town-level
The duties of an Associate, Volunteer & Partnership (Volunteer Centre) include: Planning and operations
Assist in identifying potential partners and facilitate effective partnerships with all stakeholders in the volunteer ecosystem
Understand ground needs and triage the appropriate volunteers to the community and other social service agencies
Recruit, train, and deploy volunteers according to the needs of volunteers and community partners
Support in developing and strategizing operationalization plans to outreach and engage volunteers and partners
Assist in organizing introductory meetings, follow-up meetings, quarterly networking sessions, and annual volunteer appreciation event
Attend all inquiries in a timely manner and follow through. e.g. screening, assessment, matching, and follow up
Assist in curating and co-organizing volunteer activities with community partners
Provide regular check-in with community partners to engage and collect feedback and volunteer data
Administrative work
Attend to all administration requirements for the Volunteer Centre, including volunteer data management, and report submissions in a prompt and timely fashion
Support necessary evaluation and all critical reporting processes under the Volunteer Centre
Collate information and prepare regular newsletters to be disseminated to community partners
Any other duties as assigned
QUALIFICATIONS
Degree or Diploma with some experience in community partnerships or volunteer engagement
Proficient in Google Workspace - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
Proficient in digital skills and publication software (e.g. Photoshop, Dreamweaver, InDesign, Canva, etc) is an added advantage
Pleasant, resourceful, proactive, and highly accountable for the work assigned
Has an interest/passion for working with partners and new people groups
Strong interpersonal and communication skills
Able to work independently and at the same time a team player who is able to work cohesively with colleagues from different levels
OTHER INFORMATION Location:
Ubi Office (but will have to travel mostly around the Serangoon area)
As there may be events and activities held outside of office hours, the staff may have to work on weekday nights and weekends whenever necessary.
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