Job Description

COMPANY DESCRIPTION
NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic
DESIGNATION : Senior/Associate/Assistant Manager, Volunteer & Partnership

RESPONSIBILITIES
The duties of an Associate/Senior Associate/Assistant Manager, Volunteer & Partnership (Volunteer Centre) includes:

• Support the development of a new volunteer centre and the volunteer processes of recruitment, training and development pathways, deployment and enrolment, retention and recognition
• Support necessary evaluation and all critical reporting processes under the Volunteer Centre
• Support Volunteer Centre in facilitating effective partnership with all stakeholders in the volunteer ecosystem
• Understand ground needs and triaging the appropriate volunteers to the community and other social service agencies
• Support in developing and strategizing operationalization plans to outreach volunteers and partners
• Attend to all enquiries and administration required for the Volunteer Centre, including data management, report submissions in a prompt and timely fashion
• Ensure all enquiries are given timely follow through and attention. e.g. screening, assessment matching and necessary orientation between volunteers and the agency they are assigned to
• Manage and maintain volunteer database and administrative documentations pertaining to volunteer centre
• Any other duties as assigned

• Degree or Diploma with some experience in volunteering or volunteer engagement
• Proficient in Google Workspace - Gmail, Google Calendar, Google Docs/Sheets/Slides, Google Drive
• Pleasant, resourceful, proactive and highly accountable for the work assigned
• Have an interest/passion to work with partners and new people groups
• Possess strong interpersonal and communication skills
• Able to work independently and at the same time a team player who is able to work cohesively with colleagues from different levels
• Proficiency in digital skills (e.g. Photoshop, Dreamweaver, InDesign etc) is an added advantage
• Willing to travel around Singapore for work

• Ubi Office (but will have to travel mostly around Serangoon area)