Associate, Wmo Account Documentation Unit, Consumer Banking Operations, Technology & Operations

Singapore, Singapore

Job Description


Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

  • Documentation review for client onboarding and static data maintenance and transactions documents.
  • Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
  • Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
  • Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
  • Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
  • Accurate and timely execution of service requests / clients\' instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.
  • Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
  • Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.
Requirements
  • Familiar with Client Onboarding & Data Maintenance
  • Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
  • Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge
  • Able to work in fast paced environment
  • Good communication skills
  • Knowledge of banking operations, account opening, client\'s data processing and updating
  • Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.
  • Work location is Jurong East.
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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Job Detail

  • Job Id
    JD1324441
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned