Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

Documentation review for client onboarding and static data maintenance and transactions documents.

Liaise with different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases

Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.

Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.

Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)

Accurate and timely execution of service requests / clients\xe2\x80\x99 instructions on static maintenance updates and account opening in ICOS, Avaloq and CICSH systems.

Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.

Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Requirements

Familiar with Client Onboarding & Data Maintenance

Knowledge of CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)

Well versed in different corporate entity structures & corresponding documentation requirements and account structuring knowledge

Able to work in fast paced environment

Good communication skills

Knowledge of banking operations, account opening, client\'s data processing and updating

Experience in Wealth Private Banking with relevant Avaloq knowledge is preferred.

Willing to work at Jurong East.

DBS Bank