Job Description

Company DescriptionAbout Grab and Our Workplace
Grab is Southeast Asia\'s leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we\'ve got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.Get to know the Team:The Singapore Operations team oversees, shapes and grows the business in Grab Singapore.We contribute towards Grab\'s vision of being Southeast Asia\'s superapp by providing everyday services that matter most to consumers in Singapore. We develop and execute business strategies that help us achieve our vision in serving our community.As part of the Singapore Operations team, this role sits in the Omnicommerce & Strategic Projects team, where we own the growth of the Omnicommerce business lines such as Dine Out Deals. The team also manages the growth projects and long-term bets for Deliveries, from conceptualisation, strategizing and planning, all the way to execution.Get to know the Role:We are seeking a dynamic and experienced individual to fill the position. This role will be responsible for supporting the scaling and growth of Grab\'s Omnicommerce business in Singapore. You will be part of a lean and agile team setup, collaborating closely with other departments to drive P&L growth and achieve key performance metrics.The Critical Tasks You Will PerformBusiness Management: Support the growth of the SG Omnicommerce business, ensure that business plans are executed properly and financial targets are achieved.Conduct Analyses & Developing Insights: Analyze business performance, user behavior, and competitive landscape to generate actionable insights that drive business decisions.Strategic Planning: Implement Grab SG\'s Omnicommerce strategy to meet the company\'s overall business objectives. Identify market opportunities, trends, and customer insights to drive user growth and revenue.Cross-Functional Collaboration: Collaborate with counterparts from Sales and Business Development, Marketing, Merchant Operations, Product and other departments to align and execute on business objectives.Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, ensuring clear communication and alignment on objectives and deliverables.Performance Tracking: Prepare and present regular reports on business performance and business plans to internal stakeholders.Product Development: Provide the Regional team with inputs to the design and improve our omnichannel solutions to ensure that they meet local customer needs and expectations.QualificationsWhat Essential Skills You Will Need

• Experience: At least 3 years in consultancy, e-commerce, business development, or other high-performing environments.
• Analytical Skills: Comfort with data and numbers, supported by robust analytical skills. Proficiency in SQL/Python is a strong plus.
• Structured Thinking: A systematic approach to thinking and processes, with a keen eye for detail.
• Adaptability: High adaptability to changes, able to pivot quickly from long-term strategic thinking to immediate tactical action.
• Resilience: Ability to thrive under pressure and uncertainty.
• Fast-Paced Environment: Excitement and ability to thrive in a fast-paced environment, ready to hustle.

Additional InformationLife at Grab
We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life\'s challenges.

What we stand for at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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