Attractive Opening For Telecommunication Engineer ( Avaya ) In Singapore
Singapore, Singapore
Job Description
:
1. Support Avaya UC and CC implementation and operations
2. Support NICE recording solutions implementation and operations
3. Support IP Telephony, VLAN, LAN and WAN
The following are the products we need support from the L2 Telco engineer-
- Avaya Comms Mgr
- Avaya Session Mgr
- Avaya System Mgr
- Avaya Aura Messaging
- Call Accounting
- Avaya CMS
- Avaya Utility Server
- Avaya SAL Gateway
- Avaya Agent Map
- Nice Applications/IC
- Nice Storage Ctr
- AES
- Zoom
- Serve as point of escalation for 3rd level troubleshooting to provide technical support for Microsoft Teams/AudioCodes/Poly CCX IP Phones/Zoom Conferencing/Ring Central/Cloud PABX/CXOne(Nice Incontact)/Skype for Business or Google Phone.
- Delivering Root Cause Analysis, Workarounds and Solutions for all technical problems with compliance to client Reuters defined ITIL Processes on Problem and Incident Management.
- Has experience in deploying Regional or Global projects
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Job Detail
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Job IdJD1051141
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned