:
1. Support Avaya UC and CC implementation and operations
2. Support NICE recording solutions implementation and operations
3. Support IP Telephony, VLAN, LAN and WAN
The following are the products we need support from the L2 Telco engineer-
Avaya Comms Mgr
Avaya Session Mgr
Avaya System Mgr
Avaya Aura Messaging
Call Accounting
Avaya CMS
Avaya Utility Server
Avaya SAL Gateway
Avaya Agent Map
Nice Applications/IC
Nice Storage Ctr
AES
Zoom
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