Job Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500\xc2\xae, and we\'re proud to be one of FORTUNE 100 Best Companies to Work For\xc2\xae and World\'s Most Admired Companies\xe2\x84\xa2.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.



Solution Sales is on a journey to innovate across ServiceNow\'s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We\'re moving fast, and with this rapid scale and dynamic growth we\'re hiring a AVP, Technology Workflow Sales Leader for APAC, to drive growth, scale and consistency across our specialized workflows in the APAC market.

The Technology Workflow Sales Leader will oversee market success, coordinate sales efforts across the BU\'s and Workflows, drive alignment and consistency with the broader ServiceNow sales ecosystem, and will act as an advocate for the organization as a whole. This individual will partner closely with the Core sales team, Solution Consulting teams, ACE, Marketing, Global Sales Development, Industry and Product teams to simplify execution and to accelerate growth. The AVP will exemplify the \xe2\x80\x9cHungry and Humble\xe2\x80\x9d ServiceNow mantra to extend the reach and influence of Solution Sales.

This leadership position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for the organization. The ideal candidate is a proven sales leader, relationship builder, and an intellectually curious individual who can develop trust with key leaders and stakeholders across the organization. The candidate must be able to combine GTM expertise with sales execution excellence to drive action and deliver results.

What you get to do in this role:

• Build and execute Solution Sales growth strategy across distinct specialist workflows in alignment with geo priorities.
• Manage and lead a team of Technology Workflow Solution Sales individual contributors, leaders and their teams to drive the workflow GTM, capture new markets and maximize NNACV.
• Leverage a matrixed sales structure consisting of solution consulting, professional services, field sales teams.

• Execute on organizational and geo specific sales strategies to achieve key KPI\'s of bookings to plan, pipeline creation, recruit to plan and talent development.
• Be a trusted advisor and leader across the organization.

• Establish and nurture relationships at the highest levels of organizations.
• Engage directly with customers at C-level to champion large deals and ensure success.
• Manage accurate forecasting, business performance plans and communications.
• Engage in geo planning cycles to facilitate resource prioritization, shape sales coverage plans and maximize performance in a geo managed budget model.
• Drive customer success practices across your geo.

Qualifications

To be successful in this role, we need someone who has:

• 15+ years experience managing a large enterprise software field-based sales organization including solution sales first and second-line managers & sales representatives.
• Strong relationships and proven sales leadership expertise operating within the enterprise software market in this geography.
• Sales management experience in large, global software companies (2,000+ employees); skilled at operating in a matrixed sales environment.
• Strong experience managing multi-tiered customer relationships, selling to large customers and establishing relationships at the C-suite level.
• A consistent track record of meeting and exceeding team quotas.
• Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and growing.
• Demonstrated ability to coach and mentor sales talent.
• Superior knowledge and demonstrated skills of sales techniques, customer interaction, customer relations.
• Strong forecasting and business performance insights & reporting capabilities.
• Strong organization, communication, teamwork, presentation, problem solving and time management skills.
• Experience inspiring large organizations to identify and follow best practices.
• The ability to navigate and collaborate through complex opportunities.
• A competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills.
• The willingness and ability to travel 50% of the time.

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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