Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Provide Level 2 Support for Treasury and Market's eFX Application.
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix.
• Follow escalation procedures during outages.
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages.
• Ensure all new deployments have correct documentation and training.
• Ensure accurate and timely incident and problem logging.
• Track incidents and provide regular updates to users on request status and progress.
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement.
• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team.

Requirements

• More than 5 years Application Support Experince for eFX application will be highly considered.
• Has working experience on Banking/Foreign Exchange applications.
• Has experience working with ECNs and Liquidity Providers.
• Familiar with Oracle, MariaDB, KAFKA, Openshift, MQ, CD, Jenkins, BitBucket.
• Have exposure working with Network and Firewall team.
• Familiar with FIX Protocol.
• Possess experience and proficiency in UNIX Shell/Perl Scripting.
• Knowledgeable on Java, HTML and JavaScripting.
• Sound knowledge of Financial Markets products.
• Effective communicator, with the ability to communicate with business/users.
• Independent, proactive and demonstrate 'can-do' mentality.
• Strong team player.
• Ability to work under pressure and deliver excellent results.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.