Lead and define the overall architecture, design, principles, guidelines, standard and best practices of collaboration technology in the bank.
Lead the documentation of current collaboration infrastructure state and develop infrastructure gaps and impact analysis.
Collaborate with IT leaders and define future state collaboration architectures and technology to advance the bank digital capabilities.
Lead the overall system health monitoring metrics and provide practical direction where applicable for in-depth monitoring of collaboration performance.
Provide technical leadership, directions and translate technology into effective and practical business use cases.
Present technology architecture and strategy to all stake holders from executives to individual contributors.
Formulate detailed plans to add new initiative or improvement to the existing core infrastructure and provide technical support throughout this process.
Form cross-functional teams (network, platform, collaboration, operations, etc) to facilitate the creation of optimal architectures which align to the overall architecture plan.
Collaborate extensively with IT leaders and technical delivery teams to ensure alignment of best practices and standards are adopted and executed in all aspect of operations and project implementation.
Mentor and guide technical staff in implementing best practices and standards.
Continually researching current and emerging technologies and proposing changes where needed.
Qualifications Performance Requirements and Personal Attributes:
Technology Evangelist
Passionate about technology, enjoy challenges and maintain up-to-date knowledge of available and emerging technologies.
Ability to articulate complex technology concept or requirement in a simple and constructive manner.
Passionate to share and explain technology.
Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders professionally.
Strong appreciation of business-IT alignment so as to maximise the adoption of technology solutions to advance the bank digital capabilities.
A self-starter and able to work independently with minimum help.
Proven ability to operate under pressure and meet challenging deadlines with minimum supervision.
Highly organised with strong situational analysis, problem solving and decision-making abilities.
Self-motivated, resourceful, and results-oriented.
A good team player with excellent interpersonal skill, proactive in nature and possess positive attitude.
Technology Competencies and Experience Requirements:
Minimum 15 years of relevant working experience, with the last 5 years in large-scale collaboration architecture design, deployment, integration, and implementation.
Must have in-depth and technical hands-on experience in Microsoft Exchange, Office 365, mail gateways, Microsoft Teams, Mobile Device Management, Mobile Application Management, email backup, Active Directory and Azure Cloud.
Strong technical knowledge in high availability design, implementation, considerations and tuning on collaboration system.
Strong technical implementation knowledge in collaboration system monitoring and performance tuning.
Candidate with banking working experience is an added advantage.
Bachelor\'s Degree or equivalent work experience.
Microsoft 365 Certified: Enterprise Administrator Expert
Primary Location: Singapore Job: Technology Solutions Organization: Group Operations & Technology Division Schedule: Permanent Job Posting: 27-Feb-2023, 12:10:30 AM
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