Job Description

DESCRIPTION

The Amazon Web Services (AWS) Security Operations Center (SOC) is expanding operations to support the growth of our data centers and related security functions. We are seeking a Security Analyst with security and operations room/center experience to join our SOC team. The AWS SOC conducts security system monitoring and response to a substantial portfolio of emergent time bound security alarms and incidents. Alarm monitoring, response, adjudication, and triage operations are delivered in collaboration with partner security operations teams and stakeholders globally. Security Analysts are the first line decision maker\'s ensuring each response provides the required level of oversight in support of data center security operations; routing for resolution and/or driving escalations.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we\'re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

Our team values work-life harmony. Availability during the AWS SOC\'s 24/7/365 operation is imperative to maintaining proficiency in this role, and we understand that striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We encourage members of the team to use personal time as needed to cultivate this balance and to promote a productive and well-balanced life- both in and outside of work.

Key job responsibilities
As a Security Analyst, you will employ security strategies and procedures in accordance with service level agreements, policies, standards, and operating procedures. You will work within the AWS SOC, responding to security events across worldwide security operations. Daily responsibilities include monitoring intrusion detection systems, ingesting global security incident notifications, dispatching, and escalating in response to security alerts and notifications. You will also manage email, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide technical support to customers.

We are open to hiring candidates to work out of one of the following locations:

Singapore, SGP

BASIC QUALIFICATIONS

- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems

PREFERRED QUALIFICATIONS

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON

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