Bank Officer(customer Facing) | Contract | Multiple Headcount
Singapore, Singapore
Job Description
Responsibilities:
- Able to handle over-the-counter transactions in an efficient and accurate manner.
- Assist in customers\' enquiries and ensure the Company\'s service delivery standards are met in achieving total customer satisfaction.
- Prospect and introduce customers to the Bank\'s products and services.
- Educate and migrate customers to use digital platform.
- Manage customer wait time and service level.
- Manage customer negative impact and complaints.
- Perform all banking activities in accordance with the Bank\'s regulatory requirement.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to self and team effort by accomplishing related results needed.
- Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
- Highly adaptable and ability to deal with ambiguity.
- Experience in delivering customer journeys, and digital features
- Adept at use of data to drive productivity and performance.
- Willing to work on weekends
- Training will be provided
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109
Hibah Bakhtavar EA License No.: 02C3423 Personnel Registration No.: R21103109
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Job Detail
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Job IdJD1351589
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned