Bank Officer(customer Facing) | Contract | Multiple Headcount
Singapore, Singapore
Job Description
Responsibilities:
- Able to handle over-the-counter transactions in an efficient and accurate manner.
- Assist in customers\' enquiries and ensure the Company\'s service delivery standards are met in achieving total customer satisfaction.
- Prospect and introduce customers to the Bank\'s products and services.
- Educate and migrate customers to use digital platform.
- Manage customer wait time and service level.
- Manage customer negative impact and complaints.
- Perform all banking activities in accordance with the Bank\'s regulatory requirement.
- Maintains customer confidence and protects bank operations by keeping information confidential.
- Contributes to self and team effort by accomplishing related results needed.
- Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
- Highly adaptable and ability to deal with ambiguity.
- Experience in delivering customer journeys, and digital features
- Adept at use of data to drive productivity and performance.
- Willing to work on weekends
- Training will be provided
Hibah Bakhtavar | EA License No. 02C3423 | Personnel Registration No. R21103109Hibah Bakhtavar EA License No.: 02C3423 Personnel Registration No.: R21103109Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy
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Job Detail
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Job IdJD1430688
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3400 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned