Job Description

Key

Responsibilities

Beverage Preparation:

Craft and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and other specialty drinks, adhering to company standards and recipes.

Customer Service:

Greet customers warmly, take orders accurately, offer menu recommendations, note dietary restrictions, and provide a positive customer experience.

Order & Payment Processing:

Operate the Point-of-Sale (POS) system, handle cash and card transactions, and ensure efficient order fulfillment.

Equipment Operation:

Accurately operate espresso machines, grinders, and other coffee-making equipment.

Cleanliness & Maintenance:

Maintain a clean, sanitary, and organized work area, including counters, equipment, and seating areas, and adhere to health and safety regulations.

Stock Management:

Monitor and restock supplies such as coffee beans, syrups, cups, and pastries to ensure smooth operations. *

TeamWork:

Work effectively with team members to maintain a smooth workflow and ensure operational efficiency.