Job Description

Luckin Coffee\xe7\x91\x9e\xe5\xb9\xb8\xe5\x92\x96\xe5\x95\xa1 (NASDAQ: LK) is the pioneer of a technology-driven new retail model to provide coffee and other products of high quality, high affordability, and high convenience to our customers. Our mission is to be part of everyone\xe2\x80\x99s everyday life, starting with coffee.Our online-offline model is built upon our mobile and store networks. Our mobile app and presence on other third-party platforms cover the entire customer purchase process, offering our customers a 100% cashier-less environment. This enhances our customer experience, improves our operating efficiency, and allows us to stay connected with our customers and engage with them anytime, anywhere. Our store network is comprised of pick-up stores, relax stores, and delivery kitchens, which enable us to maximize convenience for our customers, improve our brand recognition, and achieve broader delivery coverage.Technology is at the core of our business. Our technology covers every aspect of our business, from customer engagement and storefront operations to supply chain management. We leverage our big data analytics and AI to analyze the huge volume of data generated from our operations and continuously improve our systems. Our focus on technologies has enabled us to efficiently optimize the customer experience and grow rapidly while maintaining quality control.



Barista (5days Week)

Description
This position contributes to LUCKIN COFFEE success by providing legendary customer service to all customers. This job creates the Excellence Consumer Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with LUCKIN COFFEE guiding principles.

Summary of Key Responsibilities
Essential job functions include but are not limited to the following:
\xc2\xb7 Acts with integrity, honesty and knowledge that promote the culture, values and mission of LUCKIN COFFEE.
\xc2\xb7 Anticipates customer and store needs by constantly evaluating environment and customers for cues.
\xc2\xb7 Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
\xc2\xb7 Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
\xc2\xb7 Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
\xc2\xb7 Follows LUCKIN COFFEE operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
\xc2\xb7 Maintains regular and punctual attendance

Requirements:
\xc2\xb7 At least 16 years old and above
\xc2\xb7 No previous experience required. Training will be provided.
\xc2\xb7 Can commit for the long-term
\xc2\xb7 Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays

Benefits:
\xc2\xb7 5 day work week
\xc2\xb7 Overseas Training Opportunities
\xc2\xb7 Annual leave and others (medical, hospitalization, child/family care leave)
\xc2\xb7 Medical and dental benefits
\xc2\xb7 Retail incentives and other long-term rewards
\xc2\xb7 Partner meals and discounts
\xc2\xb7 Career progression pathways available

Application Instructions

Please apply for this position by submitting your CV to or WhatsApp to 83488727
Kindly note that only shortlisted candidates will be notified.

Agent Note This position is posted on behalf of a client by a third party agent.

InternSG