Job Description

Role Overview:An essential team player in the organization, Beauty Therapists are the heart and soul of the company. You will be responsible for performing facial treatment services using medical-grade equipment and recommending the right skincare to each client. Training will be provided to ensure you always adhere to the world-class standard of performance. We are looking for teammates who care about clients\' skin and genuinely want to help each client achieve their ideal skin condition. We are looking for someone who is sincere, service-oriented, and has a lovely disposition.Responsibilities

• Being an ambassador of Porcelain
• Perform facial treatment services according to standards set by the company, training provided.
• Assess clients needs and provide professional advice.
• Recommend, educate, and promote suitable treatments and products to clients.
• Actively participate in sales initiatives and meeting sales targets.
• Always ensure the clients satisfaction and comfort.
• Prepare treatment rooms and maintain cleanliness & neatness of workstations.
• Assist in checking and maintaining inventory and treatment supplies.
• Provide administrative support in terms of customer care, including scheduling appointments, and maintaining accuracy in customers treatment logs and customer satisfaction surveys.
• Build rapport and establish good relationships with customers to ensure customer retention.

Requirements

• Possess CIBTAC / CIDESCO / ITEC qualification or other Beauty Certificates
• Minimum 2 years of experience in beauty therapy
• Dedicated and Strong willingness to learn.
• High-level of initiative and motivated to drive sales.
• Exhibits the right values toward customers.
• Able to communicate and listen well.
• Team player with a positive attitude and pleasant disposition
• Bilingualism is a plus.

Job Progression (3 tracks)Beauty Therapist Aesthetician Senior Aesthetician - Director AestheticianBeauty Therapist - Field TrainerBeauty Therapist - Supervisor - Assistant Branch Manager - Branch ManagerAbout Porcelain:Porcelain is a cult-premium skincare brand from Singapore founded by a veteran aesthetician, Jenny, and her daughter, Pauline with the vision to marry craftsmanship and technology to create the future of skincare. Guided by its key philosophy of achieving healthy skin from within, Porcelain Spa and Porcelain Skincare (its product range) has won more than 130 awards since its inception in 2009.Porcelain has been featured on Forbes, BBC, and the Louis Vuitton City Guide and won Best Beauty Spa in Asia (WLSA) for 8 consecutive years. An industry trailblazer, they own and operate three upscale spas including Singapores first smart-spa x wellness caf\xc3\xa9 concept store at Paragon Orchard.A digital pioneer, they are highly tech-enabled. One product is a proprietary mobile app that tracks a clients skincare journey and offers personalized prescriptions. Through their uncompromising standards in products and service, Porcelain aims to be a lifelong beauty partner that journey with every individual through the evolution of their skin.Brand Vision:Porcelain aims to be a global skincare companyby being your trusted lifelong beauty partner, helping you feel confident in your own skin.Brand Mission:More than an established skincare brand with deep technical expertise, Porcelain will always be a PEOPLE-first company. We are enabled by technology to consistently deliver excellent products and services. Beyond that, we aim to better live by building deeper relationships with our stakeholders while being highly conscious of the impact and value we create in the world. #DoWellDoGood*s may change from time to time depending on business requirements and environmental changes. The management decision will be final.

Porcelain