Job Description

JOB DESCRIPTION

• Perform 3 shift duties
• Transporting guest luggage and responsible for unloading luggage at curbside upon a guest\'s arrival as well as delivering the luggage to a guest\'s room after check-in.

• Bellmen also place luggage according to the guest\'s request and make sure that everything in the room is satisfactory.
• Bell service staff also store luggage for guests as needed before or after check-in/checkout, and load it directly into the taxicab or rental vehicle upon request.
• Responsible for delivering the food or other items guests order to their rooms and also assist guests with laundry service.
• Provide information pertaining to all hotel services, local places of interests, restaurant, doctor, sightseeing tours and any other information likely to be of the interest to guests.
• Bellmen can also assist with getting a rental car as well as calling for or hailing a cab for guests.
• Be prepared to recommend first and foremost the hotel\xe2\x80\x99s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefit.
• Ensure the lobby always kept in an orderly fashion.
• Responsible for maintenance of the hotel information directory (function board) and ensures the information shown in current and accurate at all time.
• Be responsible in keeping our property safe and secure, to participate in hotel activity related to Fire Life safety.

• Perform any other duties which may be assigned by the Management or Concierge Supervisor from time to time.

• Education: Diploma in Hotel Administration, Hotel Management or equivalent experience.
• Language: English and others.
• Computer: Proficient in the use of Microsoft Office and Front Office System.
• Experience: 1 year experience in Concierge or related discipline with 6month in a supervisory capacity or an equivalent combination of education and experience.

Keppel Corporation