Provide inspection service in order to identify problems with watches
Receive clients watches and prepare complete technical estimates, including immediate estimates where possible, for services, operations and change of components
Ensure the follow up of the intervention of watches by analyzing daily report synchronized between the boutique and customer service department
Be knowledgeable in operating equipment related to servicing and repairing watches
Provide administrative and operational support to CS operations
Manage client relationships and client experience within the Boutique, providing top quality service, deadline management and effective complaints handling
Participate actively in Customer Relationship Management data collection
Job Requirement
Diploma holder
Minimum 1 year of relevant experience
Customer Service oriented
Interested candidates who wish to apply for the advertised position, please click on Apply Now. Alternatively, you may email us an updated copy of your resume (Attn: HAYK).Job Code: HAYKEA Reg No: R1873575 (Kang Zong Lun, Hayden) EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)We regret that only shortlisted candidates will be notified.By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at . You acknowledge that you have read, understood, and agree with the Privacy Policy.