Job Description

The company

Job description

• To oversee the day-to-day operations of the boutique and to ensure strict compliance with company's operational procedure.
• To lead the team towards achievement of sales target and in providing excellent retail experience for customers.
• Keep track of the sales target and motivate staff towards achievement of the sales.
• Keep Management informed of the daily sales figures and highlight actions required.
• Work closely with Management and responsible for any programs launched.
• Oversee the stock level and combination of the store and ensure that it is according to guidelines and at optimum level.
• Supervise & ensure that staff perform inventory check according to procedures.
• Inform Management of discrepancies immediately and perform reconciliation according to instruction.
• Highlight excessive stock/slow moving stock to Management for action.
• Plan Staff Duty Roster on monthly basis according to guidelines. Ensure that the store is adequately manned with sufficient manpower.
• Supervisor & ensure staff's attendance, report punctuality issue and absenteeism on daily basis.
• Train staff on Customer Services & product based on guidelines provided.
• Handle staff issue and highlight grievances to management for attention.
• Ensure all sales document, report and other paperwork like customer service watch are accurately complied, circulated and properly filed.
• Ensure Daily Banking in of cash collected are done according to guidelines. Report discrepancies immediately.
• Submit reports like staff attendance; overtime claim; sales; stock according to set timeline.
• Maintenance & upkeep to ensure cleanliness in the Boutique.

Profile

• Working experience in Watch industry preferred.
• More than 5 years' retail experience as a Supervisor or Manager in the shop/ Boutique.
• Good Customer services.
• Great interest in Watches with watch product knowledge.

Professional requirements

• Minimum Secondary education
• Able to speak English and Mandarin

Languages

Contact

Job location

098632 Singapore

Company address

The Swatch Group S.E.A. (S) Pte Ltd
1 Harbor Front Avenue
Keppel Bay Tower #14-03/07
Singapore 098632

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