Job Description

Role Responsibilities

• To assist the Global Head of Implementation, Transaction Banking in implementing and supporting the TB Strategy and business plan for the function.
• Day-to-day business management for the TB business including, monitoring and tracking of business performance, budgets, risk and audit related matters and establishing and maintaining appropriate processes/mechanisms for efficient tracking and monitoring. Also responsible for planning, co-ordination and project management of specific business projects and initiatives for Global Head of Implementation, Transaction Banking.

Business Management & Planning

• Tracking: Day-to-day business management for the TB business, including monitoring and tracking of business performance, budgets, risk and audit related matters and establishing and maintaining appropriate processes/mechanisms for efficient tracking and monitoring.
• Project Management: Responsibility for the planning, co-ordination and project management of specific business projects and initiatives for Global Head of Implementation, Transaction Banking as required.
• Efficiency: Continuously improve business management efficiency by simplifying and standardizing operational processes and procedures. Identify and implement best practices in resources and processes, ensuring consistency and relevance.
• Meeting Coordination: Prepare reports, presentations, papers, and review material to support discussions and decision making at various forums (e.g. Implementation MT, Monthly Business Review, QPR etc). Organise/coordinate business meetings and escalations with stakeholders and support functions.
• Compliance: Responsibility for ensuring the TB business operates in full compliance with Product Programmes, and all relevant Group Risk Policies and Codes of Conduct, as well as ensuring satisfactory Audit reports.

Performance Management

• Management Information: Support the delivery of MI to meet the needs of the Implementation Business within TB.
• Implementation Team Support: Support the design, review, and roll-out of scorecards including the assessment of relevant / applicable metrics, and the coordination of the target setting process for business and individual scorecards. Additionally, assist in talent management, P3 process, learning and development initiatives such as training workshops, learning curriculums, staff surveys, certification programs, etc.
• Financial: Act as a knowledge expert on the product sets and complex implementation requirements, including financials (P&L, Balance sheet, KPI\'s etc) and coordinate annual budgets & ongoing forecasts. Provide suggestions to improve profitability & performance and implement any approved recommendations.

Strategic Inputs

• Forecast: Assist the Global Head of Implementation, Transaction Banking in preparing forecasts and projections based on current run-rates, inputs from Sales and market/economic trends.
• Strategy: Quantify and provide information to country & group management by analyzing the impact & economic consequences of market trends, changing customer requirements and competitor offerings for the dual purpose of performance management and strategy development. Implement actions as required.
• Initiatives: Assist with strategic planning including the development and production of strategic plans, management business reviews, performance updates, and associated research, analysis, and presentation.
• Problem Solving: Based on data gathered during competitor & capability analysis, customer feedback, utilization and financial monitoring support the Global Head of Implementation, Transaction Banking in solving operational, financial, sales and service issues.
• Benchmarking: Carry out competitor benchmarking exercise to help the senior management shape the TB Implementation offering.

Communication

• Internal: Facilitate internal communication (e.g., business update, appointments, team calls, town halls, press release, Bridge, media interviews). Coordinate and support business engagements with other teams / partners in the Bank.
• External: Support brand / marketing related activities (e.g., client events, industry / proprietary forums, etc) and external party meetings (i.e. consultants, vendors, auditors, regulators, clients, media/publications, etc.)

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively support each Business Leader to identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Head of Strategic Initiatives & Business Management, Transaction Banking
• Implementation Management Team
• TBMT Members
• TB COO MT Members
• Client Coverage & Service Management Team members
• Technology & Innovation Team members
• TB Product and Country Management Team members
• Global Business team members, particularly in Global Banking, Financial Markets, Commercial Banking, and Retail/Private Banking under the context of banking the ecosystem of our clients
• SCB Strategy, Operational Risk, Finance, Group Treasury, HR, Legal, Credit Risk, Compliance etc.
• Business Managers in other parts of SCB

Our Ideal Candidate

• 10+ years of experience in Banking Industry
• Creative problem-solver with good multi-tasking skills, able to prioritise issues and resolve them efficiently.
• Mature self-starter who can quickly get up to speed and take a strategic view.
• Ability to work on broad strategic projects as well as day-to-day process-oriented tasks.
• Strong organisational skills and process discipline in order to drive multiple agendas.
• Flexibility and responsiveness in order to handle changing priorities and urgent requests from senior management.
• Ability to engage stakeholders well in both a one-to-one relationship and team environment.
• Maintain discretion in dealing with highly confidential information.
• Multi cultural awareness. Proven success of working effectively with people of different backgrounds.
• Should be graduate
• Excellent knowledge of MS Office - Microsoft PowerPoint and Excel a must.

Role Specific Technical Competencies

• Understanding of TB Products and Client Types in the context of Implementations.
• Critical Thinking, Problem Solving, Process Re-engineering and Analytical Skills.
• Energy, Attitude, Interpersonal and Stakeholder Management Skills.
• Consulting, Transformation or Program Management Experience.
• Clear presenter with ability to distill complex information.

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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