Job Description

"Temporary WFH Set up"Main Task and Activities:

• A brand champion is in charge of promoting and maintaining a company's brand image.
• Concentrates on developing strategies that create loyalty among the employees
• Forming a close relationship with the client and operations and making sure that the ideas at the top are in line with the organization's mission
• Must remain up-to-date on the latest innovations within the company's field of business.
• Delivering integrated marketing and communications campaigns with hands-on implementation support
• Partners with the Human Resources team and other departments in launching programs and initiatives.
• You are an innovator with creative ideas! You will design unique employer brand concepts and follow them through to success
• Establish and nurture relationships with employees (agent, management team, and clients)
• Facilitating and executing account engagement activities
• Monitoring the trackers and coordinating with the management team
• Attends and facilitates leadership, incentive call, and service review meetings
• Meeting with the management team about upcoming events
• Create and implement account incentive programs
• Creates Calendar of Events for account employees
• Creates presentations for announcements, banners for incentive winners
• Creates and facilitates monthly engagement

Role Objectives:

• Embrace the Brand
• Site Planogram

- Ensure the site has current brand material/collateral- Keep current on brand standards

• Brand Awareness

- Educate team on Verizon's brand core values- Build brand recognition

• Be the Brand Expert
• Learning and development
• New training methods
• Conduct Site Activities
• Be Customer Obsessed

Requirements:

• Minimum of 2 years experience in BPO Industry
• Excellent oral, written, and interpersonal communication skills.
• Advanced level of knowledge in Excel (calculation, analysis and other tools).
• Knowledge of other with MS Office tools (PowerPoint, etc.).
• Exceptional analytical skills and attention to detail.
• Good personal organizational skills and client management.
• Ability to build effective working relationships at all levels.
• Ability to work well in a team environment.
• Dedication to providing exceptional customer service.
• Flexible to work on a shifting schedule (24/7 support)

Benefits:

• 13th & 14th Month Pay
• Free HMO on the first day / 1 Free dependent upon regularization
• Free Life Insurance on the first day
• Annual Increase
• 20% Night Differential
• Php 2,500 vision care allowance (annually)
• Php 2,500 medicine allowance (annually)

Job Type: Full-timeSalary: Php35,000.00 per monthBenefits:

• Health insurance
• Life insurance
• Paid training

Schedule:

• 8 hour shift

Supplemental Pay:

• 13th month salary

Application Question(s):

• 2+ years of experience in a BPO environment?
• Strong background in Brand and Marketing?

Expected Start Date: 08/30/2022