Job Description

Responsibilities:

• To manage and maintain operational standards of the dedicated building services centre located at Tengah.
• Prepare Centralised Cooling Systems (CCS) welcome pack with accessories for residents.
• To be first point of contact for walk-in residents at TBSC and hand over the welcome pack residents.
• Point out selected clauses of the Supply Agreement to the resident.
• Guide customers to look out for the emergency and safety information in the support kit.
• Stock takes the number of FCU remote controllers received for per CCS resident and report accordingly.
• Record the issuance of welcome packs and update the information via share-point daily at the end of the day.
• Manage Tengah CCS residents\xe2\x80\x99 enquiries and complaints accordingly, when necessary to escalate to the relevant parties or supervisors
• Any other ad-hoc duties as assigned

Period:

• 1 year contract

Location:

• Tengah

Working Hours:

• Monday to Friday, 8am to 5.30pm

Salary:

• up to $3400 + bonus

Requirements:

• At least a diploma with prior experience in customer service roles.
• Effective communication skills \xe2\x80\x93 both written and oral with good command
• Possess strong problem-solving skills and ability to handle impromptu situations.
• Independent and self-driven, with ability to work in a fast-paced environment with minimal supervision.
• Good attitude and willing to take initiative to improve processes and respond to customers\xe2\x80\x99 needs.
• Demonstrate strong interpersonal and strong analytical skills with an eye for details.
• Be flexible and willing to adjust responsibilities to align with developing business needs.
• Good attitude and willing to take initiative to improve processes and respond to customers\xe2\x80\x99 needs.
• Proficient in MS Office applications.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):tracy@successhrc.com.sg (Reg No: R1107390)Please ensure that applications sent through email are no bigger than 1Mb.We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:

Success Human Resource Centre