Job Description

Role Description: This role is to support the Asset Manager in running the building operations on a day-to-day basis, while acting as the main interface between the landlord, tenants, agents and visitors to the building etc. This is a small boutiques-sized Grade-A office building (with only a handful of tenants) and located at the heart of Raffles Place. The building supervisor/concierge will be the "anchor person" for the building. The building supervisor/concierge will also be tasked to assist the Asset Manager in the management of client\'s properties located in the Central District including shophouses and strata office units.

Reports to: Facility Manager

Key Responsibilities:

• To man the concierge desk located in the building lobby, to represent the building in a presentable, professional, and friendly manner.

• There will be a security guard available to stand in should you be required to attend to other matters or during lunch hours.

• Assist visitors to the building, including performing signing in/out process for visitors, contractors etc. ensuring all visitors to the build are properly recorded.

• Assist to agents / relevant parties to promote the building as and when necessary.

• Assisting and redirecting tenants to the relevant parties for tenancy matters including renewals etc.

• Answering phone calls, email, and other relevant enquiries.

• Receive and redirect parcels, couriers, etc.

• Ensure that complaints with regards to breakdowns, cleanliness and general operational matters relating to the building are reported to the respective person/contractor in charge, then to facilitate/coordinate and ensure the rectification process is carried out to satisfaction.

• As and when required e.g. when there may be an important function in the building, to extend work hours from time to time if necessary.

• From time to time, to walk through and critically inspect the building with the Facility Manager / Security Guard and ensure the building is upkept in a good condition by liaising with the relevant parties / contractors.

• To keep a servicing schedule and facilitate/coordinate with relevant parties to ensure all maintenance and servicing work are carried out in a timely manner, reporting to the Facility Manager as required.

• To assist the Facility Manager in preparing monthly building reports etc. for the building owners.

• Other responsibilities reasonably assigned by line manager.
  

Qualifications / Skillset:

• Diploma in real estate management, property/facility management, or a related field.

• Minimum of 3 years of experience in property management or real estate fields.

• Effective communication, relationship building skills with a positive attitude.

• Ability to prioritize tasks, work independently, and meet deadlines in a fast-paced environment.

• Basic MS Words and Excel knowledge.
  

Please send your application letter and full resume with details of availability and expected salary to sweeai@asoproperty.com

Disclaimer: All documentation relating to applicants will be treated confidentially in accordance with the Personal Data Protection requirements, and all other relevant employment legislation. Only shortlisted applicants will be contacted.