to support the transformation of our Corporate Digital Banking platform. The role involves working closely with product owners to document new platform behaviour, collaborating with UX design and technology teams to shape the user experience and system design for Corporate and SME customer journeys.
Key Responsibilities
Work closely with Product Owners to
define and document functional and non-functional requirements
for business banking capabilities such as account services, payments, cash management, corporate cards, trade finance, loans and user administration.
Develop
business process flows, user journeys, and functional specifications
that reflect the needs of corporate clients and internal teams.
Collaborate with
UX/UI designers
to ensure screen designs meet business banking usability standards and align with functional requirements.
Liaise with
technology teams
to ensure accurate translation of business requirements into technical design in a scalable manner.
Support
backlog grooming, sprint planning, and feature validation
, ensuring timely and complete delivery of business features.
Contribute to
UAT planning and execution
, including writing acceptance criteria and validating test outputs and outcomes.
Benefits
3 years of experience as a Business Analyst preferably on
digital platform
, with at least 2 years in
corporate or business banking
domain.
Familiarity with digital platforms offering
transactional banking, user access management, trade services, or payment workflows
for business clients.
Strong skills in writing
user stories, process maps, and functional documentation
.
Experience working in
Agile/Scrum environments
with tools like JIRA, Confluence, and Figma.
Ability to grasp complex business processes and translate them into clear specifications and workflows.
Ability to work with cross-functional teams across product, UX, tech, and compliance.
Excellent analytical, communication, and stakeholder management skills.
Preferred Qualifications
Experience with
fintech, or enterprise-grade digital platforms in corporate banking
space.
Understanding of
multi-tier user access models, transaction approval workflows, and regulatory constraints
in B2B banking.
Experience with
micro-frontend-based platforms
is a plus.
* Exposure to
design thinking or service design frameworks
is an advantage.
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