Job Description

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Responsibilities

• Gather, analyse and formalize user\xe2\x80\x99s business requirements and processes into project proposal or project specifications.

• Interpret, create and maintain written business requirements, technical specification and user guides documents.

• Involve in the system development life cycle, and be available to follow through instructions as directed by the project lead.

• Support and analyse reported issues/service requests and perform escalation if required.

• Interact, provide reporting and work with Project Manager to ensure timely and accurate reporting on project scope, schedule, cost and resources, as well as project risks, issues, action items, and dependencies.

• Ensure standards and requirements are met through conducting quality assurance tests.

• To undertake ad hoc assignments as required by superior from time to time.

• Ticket creation and follow up using ITSM.

• Bachelor\xe2\x80\x99s degree and 2+ years of related work experience is preferred

• Strong leadership and organizational skills.

• Banking domain knowledge and experience.

• Experience in Agile and facilitation.

• Ability to communicate effectively (verbal, written, presentation) to all levels of the organization.

• Ability to develop strong relationships with key internal/external customers and approach every challenge with a customer-centric approach.

• Experience working in a team-oriented and collaborative environment.

• Strong change management skills and the desire to make a difference.

• Ability to manage multiple projects in accordance with PMO standards and processes.

• Strong understanding of project management methodologies.

• Demonstrated career growth with increasing levels of project scope and influence.

• The ability to handle multiple projects in a fast-paced environment.

• Effective communication and leadership skills.

• Excellent problem-solving and analytical skills.

Flintex Consulting