Job Description

Who are we?Equinix is the worldxe2x80x99s digital infrastructure companyxc2xae, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Business AnalystJob SummaryWe are seeking a highly motivated Business Analyst to join our dynamic team to support project roll-outs and provide training to the ground team and perform analysis on project outcomes. As a key member of our organization, you will play a crucial role in ensuring the smooth and efficient operation of our data center facilities. Your expertise in data analysis and business processes will be instrumental in optimizing our operations and driving strategic decision-making. If you are passionate about leveraging data to drive business success and thrive in a fast-paced environment, we invite you to join our team and make a significant impact on our organization's growth and success.Responsibilities:Problem Solving/AssessmentDetermines and applies appropriate methodologies and tools for analyzing a range of standard, functional and/or cross-functional issues related to Data Center operationsHelps identify process gaps and issues in a Data Center environmentDetermines and utilizes appropriate methodology including Lean Six Sigma where appropriateProject ManagementSupports project and resource planningWorks with stakeholders to gain alignment through implementation and post implementation stagesCommunicates team progressApplies appropriate project management skills and best practices including Lean Six SigmaHelps identify risks and issuesCost/Benefit Analysis and MonitoringConducts pre and post implementation analysis for project roll-outsMonitors expected benefits and actual resultsImplementation and Change ManagementUpdates process and procedural documentationRecords and archives change management activitiesReporting and MetricsStatus reporting providing periodic project updates, highlighting risks, issues and concernsPerforms ad-hoc reportingAlignment, Consistency & PrioritizationAssists in assessing priority based on fit to agreed organizational criteriaEscalates disagreements to more senior membersParticipates in cross functional discussions to drive issues, challenges and prioritization effortsBusiness Requirements, Functional Design and Process DesignObtains, creates and documents business requirements engaging multiple stakeholdersSupports in developing cross-functional business required documentManages developing functional business required documentWorks with the Business System Analyst's and Development team on solution design and developmentReviews functional designPartners with stakeholders to analyze, define and document business processes within and across functional areasUtilizes Lean Six Sigma methodology, supporting the design or improvement of business processesStakeholder ManagementMaps out stakeholder lists and establishes stakeholders' needsEscalates to resolve basic stakeholder issuesTestingMay perform user acceptance testingMay be responsible for ensuring User Acceptance Testing is fully planned and executedAssesses testing progressQualifications3+ years experience in Data Center Operations or Business Data Analytics preferredDiploma / Bachelorxe2x80x99s degree or equivalent work experience preferredYellow belt in Six Sigma preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Equinix