Job Description

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.

The aim of Dyson IT is to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.

Our Manufacturing, Supply Chain & Retail IT team

Dyson\'s Global IT - Manufacturing, Supply Chain & Retail Systems Function - has end-to-end accountability for the strategic roadmap, design, delivery, and support of all business applications enabling Dysons global planning, procurement, manufacturing, supply chain and retail business processes. Forming a large proportion of the IT Function, the team is arranged into three business and technology-focused domains:

• Manufacturing & Planning Systems
• Supply Chain Systems
• Retail Systems

The role

Reporting to the Business Analyst Lead - Supply Chain Systems, you will be accountable for analysis & business requirements. The business analyst leads and supports activities such as requirements workshops, as-is process & system analysis and to-be business requirements. He/she has a good understanding of supply chain solutions & process.

The role is responsible for

• Supporting analysis activity in order to elicit requirements and inform business decisions.
• Supporting the implementation of information system and product enhancements in line with business need and value realisation.
• Investigating, analysing and reviewing system & business documentation.
• Supporting the definition of requirements for improving processes and systems.
• Supporting the creation of user stories and iteration of acceptance criteria in preparation for the deployment of information and communication systems.
• Producing business models and assisting in the development of business cases.
• Supporting technical teams in data & integration requirements
• Working independently or collaboratively on complex situations and tasks.
• Providing specialist advice on subject to multiple stakeholders on complex system & process issues.

Core Competencies

• Good knowledge of business analysis frameworks
• Good working knowledge of collaboration platforms & tools (Confluence / Jira, MS Teams)
• SAP implementation & product management experience
• Demonstrated functional knowledge of supply chain systems such as ERP, order management, warehouse & transportation management.
• Experience of managing business case creation.
• Strong interpersonal and communication skills
• Excellent stakeholder management skills
• Must be confident working with all levels of management to elicit & clarify business requirements
• Some travel may be required
• Minimal 3 years of relevant experience

Essential Traits

• Excellent communication skills and customer facing skills
• Detail orientated without losing bigger picture
• Self-motivated, dynamic, and results-driven
• Team player, open, honest, and responsible
• Comfortable dealing with external suppliers & implementation partners
• Adaptable with natural ability to thrive in complex and ambiguous situations
• Strong problem-solving skills
• Ability to work under pressure and meet deadlines

Dyson is an equal opportunity employer. We know that great minds don\'t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Posted: 06 April 2023

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Lesson learned

James Dyson learnt a lesson in the value of legal might, winning a gruelling $4.2m battle against Hoover when it infringed our early cyclone technology patents. Protecting our technology has been a key element in development at Dyson ever since.

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